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Community
English (United States)
English (United States)
Deutsch
Français
日本語
한국어
ไทย
繁體中文
CookieRun: Kingdom HELP & SUPPORT
Choose a topic
Choose a topic
I Entered My Player ID to Receive Pre-Registration Packages from an Event, but I Didn't Receive the Packages
I pre-registered but didn't receive rewards in other games.
CookieRun: Kingdom Coupon Page
My game is lagging and crashing frequently
How do I register a coupon code on the website?
I'd like to disable push notifications.
I can't hear any music or sound effects.
I can't connect to the game. What do I do?
My game crashes. (Android)
See all 9 articles
CookieRun: Kingdom - Forgot Linked Account Email
I want to change my linked email address
How to Recover a Lost Account Password
How can I change my DevPlay password?
THE PASSWORD RESET EMAIL DIDN'T ARRIVE!
How can I save my game progress in CookieRun: Kingdom?
See all 9 articles
How Do I Request a Refund?
How Can I Find My Apple App Store Order ID?
How Can I Find My Google Play Purchase Receipt?
Rules on in-app purchases and cancellations
I'd like to avoid unwanted purchases.
I didn't get an item I purchased!
See all 7 articles
Topping Tarts: Bonus Effects & Chances
Beascuit Magical Attunement, Bonus Effects & Probabilities
Topping Upgrades: Bonus Effects & Chances
My child made an in-app purchase. Can I get a refund?
Who processes in-app purchases?
For parents: how to contact Devsisters
When is the next update?
Where can I send my feedback for the game?